Rule 3 of 33

Accessible Canada Act (federal)

What does the Accessible Canada Act require my business to do?

If you are federally regulated, the Accessible Canada Act requires a published accessibility plan, a feedback process, and progress reports on a fixed cycle. It applies to banks, airlines, railways, telecoms and broadcasters, plus the federal public service, regardless of how small the organisation is.

What the rule requires

Web pages + accessibility statement due 5 Dec 2027.

Who it catches

Federally regulated employers - banks, airlines, telecoms, and interprovincial carriers.

What this looks like in practice. You're a federally regulated carrier and by Dec 2027 your site still has no published accessibility plan or feedback form. The Accessibility Commissioner can levy a penalty of up to $250,000.

How to check whether you comply

The checkWCAG 2.1 AA scan (EN 301 549), plus confirm your accessibility plan, feedback process and progress report are actually published on your site.

Read it yourself

We would rather you checked us than took our word for it. This links to the law as published, not to our summary of it.

Primary source ACA (A-0.6) ↗ Real case Accessibility Commissioner: 250+ inspections in 2025-26, and 95+ found non-compliant ↗

Questions people ask

What does the Accessible Canada Act require my business to do?

If you are federally regulated, the Accessible Canada Act requires a published accessibility plan, a feedback process, and progress reports on a fixed cycle. It applies to banks, airlines, railways, telecoms and broadcasters, plus the federal public service, regardless of how small the organisation is.

Who does Accessible Canada Act (federal) apply to?

Federally regulated employers - banks, airlines, telecoms, and interprovincial carriers.

How do I check whether we comply with Accessible Canada Act (federal)?

WCAG 2.1 AA scan (EN 301 549), plus confirm your accessibility plan, feedback process and progress report are actually published on your site. You can also run our free website check, which tests 25 technical items in about twenty seconds, or book a review if this rule needs a documented answer.

Other rules that catch the same businesses

Rule 4European Accessibility Act Rule 5Competition Act s.74.01 (greenwashing) Rule 6Quebec Law 25 (privacy) Rule 7BC / Alberta PIPA (employee data) All of themThe full 33-rule table, searchable

Find out which of the 33 apply to you

The fine risk check asks a few questions about your business and tells you which rules catch you, with the deadlines. Nothing you tick leaves your browser.

Check my fine risk

This page summarises a legal obligation in plain language so you can work out whether it applies to you. It is not legal advice, and the primary source linked above governs. Last reviewed 2026-10-03.