Rule 4 of 33

European Accessibility Act

Does the European Accessibility Act apply to a Canadian company?

It can. The European Accessibility Act applies by where your customers are, not where you are based. If you sell e-commerce, banking, e-books, transport or telecom services to consumers in the EU, your digital channels must meet its accessibility requirements, enforced by each member state.

What the rule requires

In force. Follows the customer, not your HQ.

Who it catches

Any business selling to EU consumers online. Carrefour (Jun 2026): €500/day + €10,000 damages.

What this looks like in practice. You ship to shoppers in France and a disability group tests your checkout and finds it unusable. A court can order you to fix it on a clock - Carrefour drew €500 a day plus €10,000 in damages.

How to check whether you comply

The checkSame WCAG 2.1 AA scan. If you ship to the EU, also confirm you have named an EU-based representative.

Read it yourself

We would rather you checked us than took our word for it. This links to the law as published, not to our summary of it.

Primary source EU EAA text ↗ Real case Carrefour (France), Jun 2026: €500/day + €10,000 damages ↗

Questions people ask

Does the European Accessibility Act apply to a Canadian company?

It can. The European Accessibility Act applies by where your customers are, not where you are based. If you sell e-commerce, banking, e-books, transport or telecom services to consumers in the EU, your digital channels must meet its accessibility requirements, enforced by each member state.

Who does European Accessibility Act apply to?

Any business selling to EU consumers online. Carrefour (Jun 2026): €500/day + €10,000 damages.

How do I check whether we comply with European Accessibility Act?

Same WCAG 2.1 AA scan. If you ship to the EU, also confirm you have named an EU-based representative. You can also run our free website check, which tests 25 technical items in about twenty seconds, or book a review if this rule needs a documented answer.

Other rules that catch the same businesses

Rule 5Competition Act s.74.01 (greenwashing) Rule 6Quebec Law 25 (privacy) Rule 7BC / Alberta PIPA (employee data) Rule 8Ontario job posting rules (O. Reg. 476/24) All of themThe full 33-rule table, searchable

Find out which of the 33 apply to you

The fine risk check asks a few questions about your business and tells you which rules catch you, with the deadlines. Nothing you tick leaves your browser.

Check my fine risk

This page summarises a legal obligation in plain language so you can work out whether it applies to you. It is not legal advice, and the primary source linked above governs. Last reviewed 2026-10-03.